Beyond Competence: Cultivating Cultural Humility as a Lifelong Practice

In our work, we often hear about the goal of becoming “culturally competent.” But can anyone truly arrive at a finished destination of knowing everything about another human being’s lived experience?
True connection doesn’t start with mastery; it starts with curiosity and ongoing learning. This interactive session challenges participants to move away from the static idea of cultural competence—a term that suggests an endpoint—and embrace cultural humility as an active, lifelong posture.

Led by trauma-informed author, educator, and organizational coach Dr. Veirdre Jackson, this session goes beyond theory to offer meaningful self-reflection and practical workplace tools. Designed specifically for nonprofit and human services staff, you will explore how power dynamics, personal biases, and ongoing self-critique shape the care and advocacy we deliver to our communities every day.

Tuesday, November 10
10:00am-12:00pm
Zoom

Who Is This For?

All Nonprofit Professionals

What You’ll Takeaway

• Shift the Mindset: Why retiring the term “cultural competence” creates space for genuine, lifelong professional and personal growth.
• Examine Power Dynamics: How to identify and address power imbalances in client, community, and team relationships.
• Practice Guided Self-Reflection: Structured, safe exercises to interrogate your own cultural lens, core assumptions, and implicit biases.
• Apply Actionable Workplace Solutions: Daily, practical strategies to embed cultural humility into direct service, team communication, policy implementation, and organizational culture.

Meet the Trainer

Dr. Veirdre Jackson
CEO and Founder, Living Strong LLC
Deputy Chief of Training, Development, and Multicultural Initiatives for Montgomery County, PA

Dr. Veirdre Jackson is a visionary leader, educator, and entrepreneur with over 20 years of experience in executive leadership, currently serving as the Deputy Chief of Training, Development, and Multicultural Initiatives for Montgomery County, PA. As the CEO and Founder of Living Strong Consulting, she leverages her R.E.F.I.L.L. Framework and John Maxwell Team Certification to help organizations overcome burnout, enhance communication, and foster environments of psychological safety and belonging. An award-winning author, keynote speaker, and former radio host, Dr. Jackson has impacted global audiences and top-tier institutions—including Penn State and Head Start—with her expertise in trauma-informed practices and equity literacy. She holds a Doctorate in Leadership and Innovation from Wilmington University and remains dedicated to cultivating resilient, inclusive communities that honor the dignity of every individual.